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Our main concern at IFLYSHOP.COM
is our customers' satisfaction, so our return policy is quite
simple. If you are dissatisfied for any reason with any of our
products, we urge you to return the item for exchange or full
refund. The choice is yours. Please us by phone 705-495-1990
or e-mail prior to returning any items.
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You may return merchandise within
30 days of receipt of your order. We will refund
the charges if product is defective or shipped as a result of our error.
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You may exchange unused merchandise within
30 days of receipt of your order. If you are returning a
non-defective product that has been opened, you will be charged a
15%
restocking fee. You are responsible for shipping costs of all
returns. There will be a $30.00 re-boxing fee for products not
returned in the original manufacturer’s packaging
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When IFLYSHOP.COM. receives the
returned defective product, you will be credited in full for the
defective product plus the original shipping cost. In order to
receive a refund, your purchase must be returned with shipping
pre-paid. All items must be in "as-new" condition, in
original packaging and with all warranty cards, manuals and
accessories.
EXCHANGE POLICY
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If you are seeking replacement of a
defective product, you must place a new order for the identical
product.
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